Morrisons mixes it up

Getting shoppers to create a new wine blend in a single afternoon was always going to be a risky strategy. But according to the Morrisons Cellar wine team, crowdsourcing wine blends enables it to offer a unique proposition to its consumers.

The retailer held a wine-blending masterclass with Australian wine brand Rosemount Estates in Bicester over the weekend, aiming to create a wine that will go on shelf next May.  I went along to see how they got on, and try my hand at being a wine-blender for the afternoon.

Five Morrisons customers were selected to take part in the creation of a new 'shopper's blend' in an online competition which got consumers to describe a great bottle of wine. The aim was not so much to find a new blend - after all wine companies and retailers employ heavyweight oenologists to do this - but to engage consumers and gather valuable insight about wine marketing from shoppers themself.

“What surprised us in the competition was the way in which people described the wine,” Morrisons wine buyer Gemma Cockshott said. “It wasn’t just words describing the taste but all the emotion attached to the experience. And because of the speed of social media, people didn’t tend to deliberate too much or over-think, so you tended to get a more immediate, gut response.”

This, she maintained, gives a far more accurate picture of the language that ultimately appeals to consumers than some of the high-falutin' terms often seen on wine labels.

The couples came from all over the UK and from different walks of life; some had in-depth wine knowledge, one had spend a career in the brewing industry, while others only had only a "I know what I like when I taste it" level of knowledge. But they were refreshingly unpretentious - although we were making a red blend, quite a few admitted to only ever drinking white wine.  
 
“That really did make me work hard,” Rosemount’s chief winemaker Matt Koch admitted later, but he argued it could make for a more accessible, consumer-friendly blend. “We wanted to hear from consumers, to learn what they drank and liked – but we really had no idea what the wine would come out like.”

Following a morrning tasting the core components that would go into our blend - six bottles of red wine identified solely with a number and our own description notes, we had a crash course in blending. We then got to experiment for ourselves, adding different proportions and combinations of our six pure varietals, an excellent way of doing away with any preconceived ideas of ‘accepted’ combinations and making it all about the taste.

It really was a fascainating exercise to see how the wine developed with the different proportions, taking on different characteristics from the various grapes, to become more than the sum of all its arts. I have to admit it was a little frustrating not to know for sure what the varietals were for sure. Finally, when each team had bottled their favourite out of the five or six blends, we submitted it for judgment by Koch and the Morrisons’ team.

And as it turned out, the wines were pretty good - the majority hovering somewhere between a Rioja and a Cote du Rhone in style, noted Morrisons wine sourcing manager Clive Donaldson. There was also an unusual level of similarity between four out of the five blends, which he said was surprising, but made the team more confidence of the style consumers liked.

If the idea was to create an interesting blend co-created and validated by consumer input, it will be fascinating to see how well the finished product goes down with consumers next Spring. 

But although only the competition winners were included in the official 'wine-off,' the judges also sniffed, and swilled the efforts of the remaining, highly competitive hangers-on - the two Rosemount brand managers, four Morrisons buyers, and me. And I have to admit that it was the highlight of my day to beat both Morrisons' wine teams.

An abridged version of this article was first published as a Daily Bread newletter by The Grocer